Política de privacidad

This Privacy Policy explains how Shandong Lulian Cable Co., Ltd. (“Lulian Cable”, “we”, “us” or “our”) collects, uses, stores and shares information when you visit luliancable.com, request a quotation, download resources or communicate with our sales team.

1. Who Controls Your Information

The data controller responsible for this website is Shandong Lulian Cable Co., Ltd., Jiaming Economic Development Zone, Liaocheng, Shandong, China. Privacy questions and requests may be sent to sales@luliancable.com.

2. Information We Collect

• Inquiry information: your name, email address or WhatsApp number, requested product, specifications, quantity, destination and any other details you choose to provide.
• Communication information: messages, attachments and correspondence exchanged with our sales team.
• Technical information: IP address, browser and device information, requested pages, referral URL, access time and security logs generated when you use the website.
• Marketing attribution information: campaign parameters such as utm_source, utm_medium, utm_campaign, utm_term and gclid when they are included in the URL that brought you to the website.
• Cookie and analytics information: information collected through essential cookies and, where consent is required, optional analytics technologies.

3. How We Use Information

• To respond to quotation requests and technical questions.
• To identify the product page or campaign connected with an inquiry.
• To prepare quotations, technical data, samples, contracts and export documentation.
• To operate, secure, troubleshoot and improve the website.
• To measure website and campaign performance where analytics consent has been provided.
• To comply with legal, accounting, customs, trade-control and dispute-resolution obligations.

4. Legal Bases

Where applicable law requires a legal basis, we process information because it is necessary to take steps at your request before entering a contract, to perform a contract, to comply with legal obligations, or for our legitimate interests in responding to business inquiries, protecting our website and improving our services. Optional analytics or marketing cookies are used on the basis of consent where required. You may withdraw consent through the available cookie settings without affecting earlier processing.

5. Inquiry Forms and Email

Our quotation form asks only for Name, Email or WhatsApp, and Product & Requirements. The form also records the submission page, referral data, available advertising parameters, submission time and an internal submission identifier. Form submissions are stored in the WordPress administration area and sent to our sales mailbox so that we can respond and retain a business record.

6. Cookies and Analytics

Essential cookies support security, consent preferences and core website functions. If Google Analytics or related measurement services are enabled, they may process device and usage information only according to the consent configuration applicable to the visitor. More information is available in our Política de cookies.

7. Service Providers and Disclosure

We may share information with service providers that help us operate the website and respond to inquiries, including hosting, website security, email delivery, form processing, analytics and business communication providers. They receive only the information needed to perform their services and are expected to protect it. We may also disclose information when required by law, to protect legal rights or security, or as part of a corporate restructuring. We do not sell personal information.

8. International Transfers

Lulian Cable operates in China and serves international customers. Information may therefore be processed in China and in countries where our hosting, email, analytics or communication providers operate. Where required, we use appropriate contractual or legal safeguards for international transfers.

9. Retention

We retain inquiry and correspondence records for as long as reasonably necessary to respond, manage a commercial relationship, document quotations and orders, meet legal obligations and resolve disputes. Technical logs and analytics information are retained according to security needs, consent settings and the retention controls of the relevant service. Information that is no longer required is deleted, anonymized or securely archived where permitted.

10. Your Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent. You may also have the right to complain to a competent data-protection authority. To exercise a right, email sales@luliancable.com and describe your request. We may need to verify your identity before responding.

11. Security

We use reasonable technical and organizational measures intended to protect information, including HTTPS, access controls, website security measures, backups and authenticated email delivery. No Internet transmission or storage method is completely secure, so absolute security cannot be guaranteed.

12. Children

This B2B website is intended for business customers and is not directed to children. We do not knowingly request personal information from children.

13. External Links

The website may link to third-party services such as WhatsApp or external technical resources. Their privacy practices are governed by their own policies, and we are not responsible for third-party websites.

14. Policy Updates

We may update this policy when our website, services or legal obligations change. The effective date at the top identifies the latest version.

15. Contact

Shandong Lulian Cable Co., Ltd.
Jiaming Economic Development Zone, Liaocheng, Shandong, China
Correo: sales@luliancable.com
Website: luliancable.com